In a recent Forbes magazine article, Singapore’s Changi International Airport was named the “world’s best airport.” Do you think it’s time to dust that passport off and travel to Singapore? If you’re not convinced that its time to grab your passport and hop on the next flight out of JFK, maybe once you hear about the rooftop hot tub, movie theater or tropical butterfly garden, you may just change your mind.
It’s not just the frills that makes this airport tops, but the airport’s best feature may just be its high level security, customs, and immigration.
If you’re still not convinced that you should get your passport ready for travel, you may be after you find out about the amusement park slide, variety of shopping or soothing airport music.
There is an overall feeling of politeness as the customs agent is described as taking a traveler’s passport and offering him candy. The security check point officer was described as being polite as he apologized for the inconvenience of asking the traveler to remove his coat and then placed it delicately into the scanning tray.
Once you show your passport, you should expect quick moving lines. There are employees on hand to ask travelers for comments about the airport experience and one such employee is quoted in the article as referring to the fact that “…the airport is the first and last taste people have of our country, and we want it to be a pleasant one.”
In general, the experience at JFK airport is nothing like this and the thought of having to go through customs with your passport can be compared to a visit to the dentist’s office.
From the perspective of tourism, Singapore gets it. It seems that US airports can learn a thing or two about want people to enjoy coming back to America and spend more money on American tourism.
The author feels that when it comes to improving the NYC airport experience, it seems that a good place to start would be with some simple smiles and common courtesy.
So, if you still don’t have your passport, what are you waiting for?
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